VIP Applicant Info

General Questions

Rules & Conditions

  1. VIP card expires 24 months from issue date. Please contact VIA before expiration date to revalidate your card for another 24 months and update your information. You can email customerservice@flythevalley.com, call 956-430-8605 or visit our offices, Monday-Friday 8 am-noon and 1pm-5pm.
  2. Card Replacement fee is $25.
  3. Children must be accompanied by an adult member.
  4. Individuals must be at least 21 years of age for Club membership or individual access.
  5. Attire and personal conduct while in the VIA VIP Club must be dignified and in good taste. (-and a dignified atmosphere)
  6. Each member may bring one guest.
  7. For assistance, contact the airport staff by dialing information on the Red Courtesy telephone or dialing "0" from inside the VIA VIP Club.

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